Questions, answered.

If you're new or unsure, Customized Massage is the right starting point — it adapts to your focus areas and pressure preference. Choose Deep Tissue Massage if you specifically prefer slower, firmer work on areas of ongoing muscle tension. Either way, you can tell us more when you book or before the session begins.

Customized Massage adapts pressure and pace to what you ask for — light to firm, focused or full-body. Deep Tissue Massage is purposefully slower and firmer throughout, designed for clients who want concentrated work on persistent muscle tightness.

Yes — for any session. You can note your focus areas, pressure preference, and any areas to avoid when you book online, when you walk in, or before the session begins. Members may, with their permission, save those preferences for future visits.

Arrive a few minutes early so you can settle in and share what you'd like focused on today. Your therapist will confirm pressure preference and any areas to avoid before the session begins, then shape the session around your priorities.

About 10 minutes early gives you time to settle in, share your focus areas and pressure preference, and start the session relaxed.

Yes — at any point. Pressure preferences can change during a session, and you're always welcome to say so. Your therapist will adjust so the session stays comfortable and focused on your needs.

Appointments are preferred so we can plan the session around your needs. Walk-ins are welcome when availability allows.

No. Enhancements are layered into your booked session and do not extend the total appointment time unless a future enhancement is specifically listed otherwise.

No. Membership is free — no monthly charge and no contract. You can join when you book or during your first visit.

Your first paid visit earns 4 reward credits. Each qualifying paid massage session after that earns 1 credit. After 10 qualifying paid visit credits, you receive one complimentary 30-minute reward. Reward sessions don't earn additional credits. With your permission, your client profile also keeps track of preferred focus areas, pressure preferences, and session notes for future visits.

No. The 30-minute slot exists only as a complimentary reward for members after 10 qualifying paid visit credits. Public sessions at ZenSpark are 60 or 90 minutes. The reward may be used as a member-only 30-minute focused session or applied toward a longer booked session.

No. Therapeutic massage at ZenSpark is wellness care focused on relaxation, tension relief, recovery support, and everyday well-being. It is not a substitute for medical treatment, physical therapy, chiropractic care, or diagnosis. If you have a specific medical condition, please consult your healthcare provider before booking.